Terms & Conditions

These Terms constitute an agreement entered into by and between Profile Pitch and you, the user, concerning the use of the Site and our Services. The terms “we”, “us” or “our” refer to Profile Pitch. The terms “you”, “your”, or “User” refer to any individual or entity who accepts these Terms, accesses the Site, or uses our Services.

These Terms set forth the terms and conditions of your use of this website, profilepitch.ai (the “Site”), and the products and services offered by us, or accessed, purchased or made available through the Site (the “Services”).

By using this Site and our Services, you agree to be bound by these Terms. If you do not wish to be bound by these Terms, please exit the Site now. Your remedy for dissatisfaction with this Site, or any products, services, content, or other information available on or through this Site, is to stop using the Site and/or those particular products or services. Your agreement with us regarding compliance with these Terms becomes effective immediately upon commencement of your use of this Site or the Services.

As used in this Agreement, references to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this Site and/or its contents.

Profile Pitch designs, writes, and builds personal lead pages for professionals. We handle design, copywriting, domain registration on your behalf, and hosting of your finished page for the selected term. You select a package, and we deliver a finished page within the timeframe shown in your package.

Our services include:

• Pro and Team lead page packages
• Optional add-ons (rush 24-hour turnaround, QR code + business card design file, additional page, extra revision rounds)
• Domain registration on your behalf, included with Pro and Team packages
• Hosting for the first 12 months included with every package
• Affiliate program (separate terms in Section 13)

When payment is due

Payment is due in full before we start your build. We won’t begin work until payment is confirmed. All prices are in US dollars and all payments must be made in US dollars.

Refunds

• Before we start: Full refund, no questions asked.
• After work has started but before delivery: 50% refund.
• After your page has been delivered: No refund, but we’ll work with you to make it right.
• Add-ons are non-refundable once work has begun on that specific add-on.
• Approved refunds are processed within 14 business days to your original payment method.

Payment processing

We use a third-party payment processor (currently Stripe). We do not store full card numbers on our systems. By submitting payment, you authorize charges for the package selected and any add-ons, and you authorize the automatic annual hosting renewal described in Section 6, which begins after your included first year.

Profile Pitch’s role

When you purchase a package that includes domain registration, Profile Pitch acts purely as your agent. We register the domain through a third-party registrar (such as Namecheap or GoDaddy) on your behalf and at your direction. This is a service we provide for your convenience, not an arrangement that gives us any claim to the domain. If a domain’s price significantly exceeds standard market rates, we will contact you before purchasing, we can pick another domain together, or refund your order entirely. You are never charged extra without your consent.

You own the domain, here’s what that means

• The domain is registered in your name and belongs to you the moment registration is confirmed and your payment is complete.
• Profile Pitch has zero ownership interest in any domain registered for a client. We cannot sell it, transfer it to a third party, let it expire without notifying you, or use it as leverage in any dispute.
• You may request a full transfer of the domain to any registrar account of your choosing at any time, no conditions, no fees, no waiting period beyond standard 5 business day processing time.
• To request a transfer, email hello@profilepitch.ai with your domain name and preferred destination registrar. We will initiate the transfer within 5 business days.
• Your domain registration details (registrant name, contact info) are entered as your information wherever the registrar permits. In cases where the registrar requires an account holder, we will note you as the beneficial owner in our records and transfer upon request.

Hosting is not ownership

When Profile Pitch hosts your website, we are storing your page files on our servers and pointing your domain to them. This is a technical service, like renting space in a building. We do not own the building’s address (your domain), and removing our hosting service does not affect your ownership of the domain. If you stop hosting with us, your domain remains yours and can be pointed to any server you choose.

Renewals and expiration

• While your hosting is active, your annual $99 hosting renewal covers the domain’s registrar renewal too, one charge, everything handled. You never receive a separate domain bill from us.
• If you cancel hosting or transfer the domain to your own registrar account, future domain renewal costs (typically $12–15/year, billed by the registrar) become your responsibility.
• We will never allow a domain to expire as a result of any dispute between you and Profile Pitch. Your domain is yours regardless of any billing or service disagreement.

Trademark responsibility

You are solely responsible for ensuring that the domain name you choose does not infringe upon any third-party trademark, service mark, trade name, or intellectual property rights. Profile Pitch does not conduct trademark searches and makes no representations about whether your chosen domain name is legally available for use. If a trademark or intellectual property dispute arises in connection with your domain name, you agree to indemnify, defend, and hold Profile Pitch harmless from any claims, costs, or liabilities arising from that dispute.

Profile Pitch uses AI-assisted tools to draft copy, suggest layouts, and accelerate the build process. Our team reviews and refines all AI-generated output before delivery, but you should understand the following:

• Accuracy is your final responsibility. AI tools occasionally produce content that sounds plausible but is inaccurate. Before approving your page for launch, you are responsible for verifying that every factual claim, credential, statistic, service description, and contact detail is correct.
• Regulated industries. If you operate in a regulated industry (real estate, mortgage/NMLS, insurance, financial advice, healthcare/HIPAA, legal services, etc.), you are responsible for ensuring that all copy on your page complies with applicable disclosures, licensing rules, and advertising regulations.
• Originality. AI-assisted content is not guaranteed to be entirely original or eligible for copyright registration. While we take reasonable steps to deliver original copy, we make no warranty that AI-generated portions are free from incidental similarity to other content.
• Your inputs. Information you submit in the intake brief may be processed by AI tools (including third-party providers). Do not submit confidential information, trade secrets, or sensitive personal data in your brief.

• Every package includes 12 months of free hosting from the date your page goes live.
• After 12 months, hosting renews automatically at $99/year per page, charged to the card you used at checkout. This covers hosting and your domain’s registrar renewal, one charge, everything handled.
• We email you 60 days, 30 days, and 7 days before every renewal charge, no surprise billing.
• If you cancel and do not renew hosting, your page will go offline after 30 days.

Cancellation

• You may cancel hosting renewal at any time using the cancel link in any reminder email, by replying to any reminder email, or by emailing hello@profilepitch.ai. Cancellation takes effect at the end of your current paid period. We do not pro-rate unused months.

Backups and exports

• We maintain backups for our operational purposes but do not warrant backup availability for client recovery. You can export your page files at any time and host them yourself or with another provider at no charge from us. We recommend you keep your own copy.

Third-party outages

• We use reputable third-party hosting providers. We aim for 99.9% uptime but cannot guarantee it. We are not responsible for downtime caused by third-party hosting, domain, registrar, DNS, or email provider outages, internet routing issues, or events outside our reasonable control.

Your page

Once you’ve paid in full, the page we build is yours. You own the design, the copy, and the code. You can modify it, move it, or do whatever you like with it.

Your content

Any photos, information, or materials you provide to us remain yours. By providing them, you confirm you have the right to use them and grant us a non-exclusive license to use them as necessary to build, host, publish and showcase your page.

Our portfolio rights

We reserve the right to showcase your page as an example of our work in our portfolio and marketing materials. If you’d prefer we didn’t, just let us know in writing and we’ll remove it within 30 days.

Our tools and methods

Our processes, templates, AI workflows, prompts, internal systems, tools, and code remain our property. You’re paying for the finished product, not our underlying technology.

• Pro package: 1 revision round included before final delivery.
• Team package: 1 revision round per page included before final delivery.
• A revision round means you review the page, send us consolidated feedback in one message, and we make the changes. Each back-and-forth counts as one round.
• Corrections are always free. Fixing our errors, typos, incorrect contact details, broken links, or anything that doesn’t match what you submitted in your brief, never counts as a revision round, at any time.
• Additional revision rounds are available at $49 per round, at checkout or any time before final delivery.
• After your page is delivered and approved, changes are available at $49 per update request.
• Major redesigns are quoted separately.

General

By working with us and using the Site and Services, you confirm and agree to the following:

• The information you provide to us is accurate, truthful, not misleading, and does not violate any duty of confidentiality that you owe to any other person or entity.
• You have the legal right to use any photos, logos, testimonials or other materials you send us.
• The information and materials you provide do not infringe on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.
• Your page content complies with applicable laws in your industry including but not limited to: real estate licensing; mortgage requirements; insurance and financial advice (applicable SEC, FINRA, state insurance rules); healthcare (HIPAA where PHI is involved); and legal services.
• You are responsible for the accuracy of your page after we deliver it. If your services, pricing, or contact info changes, it’s your responsibility to request an update.
• You won’t use your Profile Pitch page for anything illegal, deceptive, or harmful including but not limited to spam, phishing, malware distribution, illegal goods or services, adult or sexually explicit content, hate speech, harassment, fraudulent schemes, or any activity prohibited by our hosting providers’ acceptable use policies.
• You’re at least 18 years old and have the legal authority to enter into this agreement and use our Site and Services.
• You will not include on your page any content that is false, deceptive, defamatory, harassing, threatening, obscene, sexually explicit, or that infringes another party’s rights.
• You are responsible for understanding and complying with all third-party providers’ terms of service and acceptable use policies, including any hosting providers and domain name registrars.

Accessibility

We use modern web standards, but we do not warrant that pages we build conform to WCAG 2.1 AA or any specific accessibility standard. You are responsible for evaluating accessibility compliance based on your industry, audience, and applicable law (including the Americans with Disabilities Act).

Lead form and email compliance

If you use lead-capture forms or send marketing emails to leads generated through your page, you are responsible for compliance with CAN-SPAM, TCPA, state privacy laws, GDPR (for EU contacts), and any other applicable laws, including providing required disclosures and opt-out mechanisms to your visitors.

By you

You may request termination of your service at any time by emailing hello@profilepitch.ai. The effect of termination depends on where you are in the build process. If you terminate before delivery, the refund schedule in Section 3 applies. If you terminate hosting after delivery, the cancellation terms in Section 6 apply (cancellation effective at the end of your current paid period, no pro-rating).

By us

We may suspend or terminate your service if: (a) you fail to pay amounts due; (b) you materially violate these Terms or our acceptable use policy in Section 9; (c) we receive a credible legal complaint about content on your page; or (d) continuing to provide service would expose us to legal liability. Except for emergency suspensions for legal or security reasons, we will give you at least 7 days’ notice and a chance to cure where reasonably possible. If we terminate for cause, we may withhold refunds otherwise available under Section 3.

Effect of termination

On termination, your hosted page will go offline at the end of your current paid period (or sooner for cause). Sections of these Terms that by their nature should survive, including ownership, AI content, your responsibilities, disclaimers and limitation of liability, indemnification, privacy, governing law and disputes, and the general provisions, survive termination.

AS-IS basis

Except as expressly stated in these Terms, our Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment.

The use of the Services or the downloading or other acquisition of any materials through this Site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities.

The foregoing disclaimer of representations and warranties shall apply to the fullest extent permitted by law, and shall survive any termination or expiration of these Terms, your use of this Site or the Services. Some states or jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.

We build great pages. What happens after that is up to you and the market. Specifically, we are not responsible for:

• The number of leads or clients your page generates. We build the tool, results depend on how you use it.
• Downtime or outages caused by third-party hosting, domain, or email providers.
• Changes to Google’s search algorithm that affect your page’s SEO performance.
• Any losses, missed opportunities, or damages arising from your page being offline, inaccurate, or not converting.
• Third-party integrations (CRM, Calendly, etc.), we’ll set them up but can’t control those platforms.
• Content you provide that turns out to be inaccurate, infringing, or non-compliant with industry regulations.
• Any trademark, intellectual property, or domain name dispute arising from a domain name you selected.
• Any inaccuracy in AI-assisted copy that you approved before launch (see Section 5).

Our total cumulative liability to you for all claims arising under or relating to these Terms, however caused, is limited to the total fees you paid to us in the 12 months immediately preceding the event giving rise to the claim for the service in question. To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits or lost data, even if advised of the possibility. Further, we shall not be liable in any way for third party goods and services offered through this Site or for assistance in conducting commercial transactions through this Site, including without limitation the processing of orders.

Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

Our affiliate program lets approved partners earn 15% commission on every referred client who purchases a package.

• Commission rate: 15% of the package price including any add-ons purchased at checkout.
• Tracking window: 60 days from the first click of your referral link.
• Minimum payout: $50. Commissions below this threshold roll over to the next payout cycle.
• Payment: Via PayPal or direct deposit within 7 days of a confirmed, non-refunded purchase, subject to the minimum payout.
• Tax reporting: US affiliates earning $600 or more in a calendar year must provide a completed IRS Form W-9 before payment. We issue Form 1099-NEC as required by law.
• You cannot refer yourself or members of your immediate household.
• Commission is not earned on refunded orders.
• We reserve the right to terminate any affiliate account that engages in prohibited conduct, with or without notice.
• Either party may terminate the affiliate relationship at any time on written notice; commissions earned before termination remain payable subject to these Terms.
• We may change the commission rate or other program terms with 30 days’ notice to active affiliates.
• Affiliates are independent contractors, not employees of Profile Pitch.

• We collect only what we need to build your page and run our business.
• We do not sell your data to third parties. Ever.
• Payment processing is handled by Stripe (or other secure third-party providers). We do not store your full credit card number.
• Lead submissions through your page are routed to your designated email inbox. While the data transits our infrastructure, we do not store, access or use it for any purpose other than routing.
• We may send service-related emails (hosting renewal reminders, update confirmations). You can opt out of marketing emails at any time.
• We comply with applicable Massachusetts and US privacy laws. Residents of California (CCPA/CPRA), other US states with comprehensive privacy laws, and the EU/UK (GDPR/UK-GDPR) may have additional rights. See our full Privacy Policy.
• As described in Section 5, intake-brief content may be processed by third-party AI providers.
• Cookies and analytics: we don’t set cookies of our own, and our site analytics is cookieless. See our Privacy Policy for details.
• Children: our services are not intended for, and we do not knowingly collect data from, anyone under 13.

These Terms are effective as of the first date you access the Site, use the Services, or enter into an agreement with us. We expressly reserve the right to change or modify these Terms and any policies which are incorporated herein, from time to time, in our sole and absolute discretion, by posting a revised version on the Site or notifying you by email. If we make a material change, we’ll email active clients at least 14 days before the change takes effect. You acknowledge and agree that it is your responsibility to review the Site and these Terms and to familiarize yourself with any modifications. The current version is always available at profilepitch.ai. Your continued use of the Site or our services after a change takes effect means you accept the new terms.

Upon a request by us, you agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses, including reasonable attorney’s fees, that arise from (i) your use or misuse of this Site or the Services; (ii) your violation of any of these Terms, the policies or agreements which are incorporated herein, or any applicable service agreement related to the Services or otherwise; or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. The indemnification obligations set forth herein shall survive any termination or expiration of this Agreement or your use of this Site or the Services.

Although this Site may be accessible worldwide, we make no representation that materials on this Site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative, and at their own risk, and are responsible for compliance with local laws of the location, if applicable. Any offer for any product, service, and/or information made in connection with this Site is void where prohibited.

By accessing this Site and the Services offered through the Site, you agree that the laws of the Commonwealth of Massachusetts, without regard to the conflicts of law principles thereof or the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this Site, the Services, and the purchase of any products and services available through this Site. You agree to submit to the exclusive personal jurisdiction and venue of any court of competent jurisdiction within the Commonwealth of Massachusetts with respect to such matters.

If you have a complaint or concern, please email us first at hello@profilepitch.ai. We’re a small team and we genuinely want to make things right.

If we have a dispute that we can’t resolve between ourselves relating to the Services, these Terms, or the breach, termination, enforcement, interpretation or validity thereof, both parties agree to first attempt mediation in good faith before pursuing any legal action. Mediation will be conducted in Plymouth County, Massachusetts, by a mutually agreed mediator. Each party bears its own costs and fees, and the parties split the mediator’s fee equally. In the event the dispute is not resolved following mediation, the dispute shall be decided by arbitration in Suffolk or Plymouth County, Massachusetts before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures or pursuant to JAMS’ Streamlined Arbitration Rules and Procedures if the parties agree. Each party bears its own costs and fees, and the parties split the arbitrator’s fee equally. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

Class action waiver

Both parties agree that any dispute will be brought solely in an individual capacity and not as part of any class, consolidated, or representative action.

Time limit

Any claim arising from or relating to these Terms must be brought within one (1) year of the event giving rise to the claim, except where applicable law prohibits a shorter limitations period.

Force majeure. We are not liable for delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, government action, labor disputes, pandemic, internet or telecommunications failures, cyberattacks, and third-party hosting outages.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force.

Entire agreement. These Terms and any policies and agreements incorporated herein constitute the entire agreement and understanding between us concerning the subject matter of these Terms and supersede all prior agreements and understandings of the parties with respect to that subject matter.

No waiver. Our failure to enforce any provision is not a waiver of that or any other provision.

Independent contractors. Nothing in these Terms creates an agency, partnership, employment, or joint venture relationship between the parties.